Important Vocabulary
Making an Emergency Call
Knowing how to make an emergency call is a vital skill for English learners. It ensures they can ask for help quickly and clearly in serious situations. Learning the right words and phrases could make a real difference in emergencies involving health, safety, or accidents.
Here are 10 important terms when making an emergency call in English:
Voice Selection
The following voices are available on your browser:Select the voice for Person 1 and the key terms above:
Select the voice for Person 2:
Conversation 1
In this conversation, [preparing...] calls an operator after witnessing an accident.Emergency operator. State your emergency.
We need an ambulance right away.
What is your name?
[preparing...] Green.
Okay, [preparing...]. I need you to stay calm. What has happened?
There's been a car accident. I saw it happen.
Are you hurt?
No, I'm fine. I saw the accident.
Where are you?
I'm close to Knutsford service station. I don't know my exact location. Can you trace it?
Yes. The paramedics will be there very soon.
Conversation 2
In this conversation, [preparing...] calls for the fire brigade.Emergency operator. Please state your emergency.
I need the fire brigade. My neighbour's house is on fire.
What is the address?
It's 19 Cherry Tree Lane, London.
A fire crew are on their way. Is everyone out of the house?
Yes. We are safe. There's lots of smoke. Please hurry!
The fire crew will be there soon. Please move away from the flames and the smoke.
Okay. Thank you.
This page was written by Craig Shrives.
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